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Saleem Saleem

Customer care executive
Khoda Colony, Sector 62A, Noida, Uttar Pradesh, India 3Y 11M ₹2.00 Lac/yr Male Active 2y ago

Profile summary

Saleem Saleem is a Customer care executive with 3Y 11M of experience, based in Khoda Colony, Sector 62A, Noida, Uttar Pradesh, India.

Key skills

BackendBPOEnglish TypingGood communication in english

Work experience

  1. Customer care executive
    Current employer Current
    Total experience: 3Y 11M
I have been working here as a senior executive and my responsibilites are.
Handle the incoming mail and respond them within TAT.
Align the technician after checking the customer complaint status.
Escalate the customer issue if required.
Handle the escalation call and support to inbound team.
Follow up with the service to resolve the customer query as soon as possible.
Share the mail report to the management team on time.

Education

Bsc · 111